Partner story
Papoy Munch & Brunch: the whole business in one place.
Brunch and lunch in Zagreb, two shifts, a terrace that fills up. Papoy opened in 2026 and moved to Patrono in its first weeks of trading, so the schedule no longer lives in a group chat and the checklists no longer sit in a folder in the kitchen. Here is what a day looks like when everything is in one place.
On mobile
A simple overview of the business, shifts and records, without opening a laptop
From install
The tool is in use from day one, with no ramp-up and no retyping of data
All modules
Modules that lift the venue's results, from POS and recipes to HACCP
Starting point
A new venue with a modern way of working.
Papoy opened in 2026 with a brunch concept Zagreb did not have enough of. It found its audience right away, the terrace was full, and the kitchen ran the full menu.
The first weeks started the way every new venue starts. The schedule gets agreed in a group chat and changes three times a week. Checklists get written by hand on paper kept in a folder in the kitchen. Purchase orders and delivery notes pile up in email.
What that way of working lacks is not revenue, it is overview, control and ease of management. Mid service nobody knows off the top of their head who is on shift after two swaps, whether the morning checklist is done, and whether anyone logged the temperatures yesterday.
So Papoy did not wait for it to settle. Patrono came in right after trading started, and the whole setup fit into a single day.
Rollout
The whole rollout fit into one day.
Setup
01Connecting the POS.
Items and categories came over from the existing POS, the list stayed identical. No migration and no new hardware in the venue.
Menu
02Recipes and suppliers.
Recipes were entered dish by dish and supplier invoices were linked to categories. Cost per portion updates itself from then on, without waiting for month end.
Shifts and records
03Scheduling and checklists on mobile.
The schedule left the group chat. Staff see their shift, hand back the one they cannot work and pick up someone else's, with the confirmation and history on record. Checklists, temperatures and equipment status are logged on the spot.
Daily work
04Everything on one screen.
The morning starts with yesterday on the phone instead of rebuilding the week in Excel. The shift manager sees who is working and what is done without asking in the group. Records sit in the system with backups, so the venue is ready even for an unannounced inspection.
Before Patrono I sat with Excel on Sundays to figure out how the week went. Now I open my phone on the terrace and I know.
I no longer post the schedule in the WhatsApp group. Staff open the app on their phone, see their shift, confirm a swap without me.
Outcome
The overview is the main result.
Before Patrono, Papoy had the same problems as every other restaurant: shift talk and swaps scattered across a chat, purchase orders and delivery notes across paper and email. Now the owner opens the morning and sees how yesterday went, who is on shift today and what the current state of the venue is. The manager sees which checklists are done and when equipment status was last logged. Staff hand back and pick up shifts themselves, with the confirmation on record. Supplier invoices, the menu and recipes sit next to the same overview.