Restaurant in your pocket.

Yes. Patrono runs in the browser on any device you already have, Android or iOS, laptop or tablet. No new terminal required. Your POS keeps issuing and printing receipts on the printer you already have.

With POS Sector, sales and items come straight from your POS every five minutes, without interfering with how it works. With Remaris, we forward your consent to Monri Payments, the supplier of the Remaris POS system. Once they enable access to the data, we connect the POS to Patrono and let you know by email.

You open the account yourself and start using scheduling, checklists, HACCP logs and supplier invoices straight away. We activate the POS connection within 3 working days of your request. From then on revenue arrives by itself, with no retyping. Setup and onboarding are free.

Fiscalization stays the responsibility of your POS, which handles it through its own mechanism. Patrono syncs once the connection returns, with no loss of data entered in between.

Patrono does not fiscalize receipts itself. It connects to your existing POS, which already does that under Croatian law. Your fiscal system stays the same, Patrono reads revenue data from it and pushes it into the overview for owner and shift manager. Fiscalization 2.0 changes are applied by your POS vendor, not Patrono.

Email podrska@getpatrono.com. We are available 24/7. Mail goes straight to the team, not to a ticket system that bounces you through two support tiers before a real answer.

Patrono runs in Croatian and English, and each staff member picks their own language independently of the others. Seasonal staff who do not speak Croatian work in English while the owner and shift manager stay in Croatian.

Food cost is calculated from the recipes you defined, not from estimates: the gram weight of each ingredient and its purchase price give the portion cost. When you enter a new purchase price, the cost and margin of every dish that uses that ingredient are recalculated at once.

Yes. Fridge, freezer and delivery temperatures are entered on the phone, with the person's name and the time on every record. An out-of-range reading cannot be saved without a corrective action, and a saved record cannot be changed. That is the cold chain record Croatia's HACCP ordinance NN 124/2025 requires at least once a day (Article 14(3)). Opening, closing and cleaning checklists live in the same app, and you print the monthly overview per venue.

The Standard price for 1 or 2 venues depends on your POS system: 49 EUR per month per venue for POS Sector and 69 EUR for Remaris, excluding VAT, with every module. With the annual plan you pay for 11 months and get the twelfth free. Setup and onboarding are free. For 3 to 5 venues there is Standard Plus: the price depends on the number of venues and the POS, and we send the quote within one working day. For groups and franchises with a larger number of venues there is the Enterprise plan: 250 EUR per venue per month, excluding VAT. Rollout and customization are quoted separately, and with Enterprise you pay the annual fee Remaris charges for data exchange to Remaris directly.

No. The monthly option has no commitment. You cancel any time with full data export in machine-readable format. The annual option is a choice if you want a fixed cost, one month free versus paying monthly, not a forced condition.

Only users you add to the organization, with the role you assign. An employee does not see food cost, the shift manager does not see contracts, the bookkeeper does not see schedules. Our support team accesses your data only with your explicit permission, for a specific case.

All infrastructure is inside the European Union, databases in EU regions, encrypted at rest and in transit. Daily backups with 30-day retention, weekly snapshots with 12-month retention. Details and the subprocessor list are on the Security and GDPR page.

Yes. On request you get an export of your data in a machine-readable format: menus, schedules, revenue, HACCP records and invoices. No data retention clauses, no buyback fees, no hidden costs on termination.

Yes, from day one. Multiple venues sit under the same organization, recipes and procedures stay unified across venues, and a central overview shows where one venue is drifting. For 3 to 5 venues there is Standard Plus: every venue on one screen and schedules for every venue, and the quote arrives within one working day. For chains, groups and franchises with a larger number of venues we have the Enterprise plan: a revenue plan per venue, roles for management and area managers and rollout at every venue. The Enterprise plan is 250 EUR per venue per month, excluding VAT.

Patrono is a product of CAUTUS SISTEMI d.o.o. from Zagreb. The team behind Patrono comes from hospitality, delivery platforms and restaurant franchise management. Patrono grew out of our own needs in the venue we run, and we use it every day in real operations.