Restaurant in your pocket.

Yes. Patrono runs in the browser on any device you already have, Android or iOS, laptop or tablet. No new terminal required. For receipt printing we support every standard ESC/POS model you most likely already have behind the bar.

We import your menu and item list from a CSV or export from your current system, and our team walks you through onboarding so you do not lose time. Direct integration with POS Sector is in progress.

Papoy Munch & Brunch was fully functional in one working day. From menu import to the first fiscalized order took less than 6 hours. A larger restaurant with a complex menu can take a day or two longer, but that is the exception, not the rule.

Fiscalization stays the responsibility of your POS, which handles it through its own mechanism. Patrono syncs once the connection returns, with no loss of data entered in between.

Patrono does not fiscalize receipts itself. It connects to your existing POS, which already does that under Croatian law. Your fiscal system stays the same, Patrono reads revenue data from it and pushes it into the overview for owner and shift manager. Fiscalization 2.0 changes are applied by your POS vendor, not Patrono.

Email podrska@getpatrono.com. We respond within 24 hours, every day of the week. Mail goes straight to the team, not to a ticket system that bounces you through two support tiers before a real answer.

Patrono runs in Croatian and English, and each staff member picks their own language independently of the others. Seasonal staff who do not speak Croatian work in English while the owner and shift manager stay in Croatian. German and Danish are in preparation.

Food cost is calculated from real ingredient consumption defined in the recipe, not from estimates. For each portion sold, the exact quantity of each ingredient is deducted from stock. Supplier prices flow in through invoices, so the margin on every dish stays accurate even when the price of flour jumps on Saturday and you only learn about it on Monday.

Yes. Daily temperature logs for refrigerators and freezers, goods receiving, thermal processing and cleaning are set up using the official templates inspectors look for during a visit. Records are signed in the app and archived in the system, with no folders of paper.

Revenue and commissions from delivery platforms arrive in the same overview as in-venue sales, separated by channel. You see how much you actually earn per platform after commissions, and when the same item on three platforms ends up with three different margins.

Setup and onboarding are free, you pay a flat 49 EUR per month per location for a fully configured Patrono with all modules, excluding VAT. The annual option is 490 EUR per location, two months free. Chains with 4 or more locations, get in touch for a tailored quote.

No. The monthly option has no commitment. You cancel any time with full data export in machine-readable format. The annual option is a choice if you want a fixed cost, two months free versus paying monthly, not a forced condition.

Only users you add to the organization, with the role you assign. A waiter does not see food cost, the shift manager does not see contracts, the bookkeeper does not see schedules. Our support team accesses your data only with your explicit permission, for a specific case.

All infrastructure is inside the European Union, databases in EU regions, encrypted at rest and in transit. Daily backups with 30-day retention, weekly snapshots with 12-month retention. Details and the subprocessor list are on the Security and GDPR page.

Yes, at any time. Patrono offers full export of menus, schedules, revenue, HACCP records and invoices in machine-readable formats (CSV and JSON). No data retention clauses, no buyback fees, no hidden costs on termination.

Yes, from day one. Multiple venues sit under the same organization, recipes and procedures stay unified across locations, and a central overview shows where one location is drifting. Networks of 4 or more venues get a dedicated quote.

Patrono is a product of CAUTUS SISTEMI d.o.o. from Zagreb. The team behind Patrono has 15+ years of experience in hospitality, delivery platforms and restaurant franchise management. Patrono grew out of our own needs in the venue we run, and we use it every day in real operations.